Legal
We want you to feel confident about every payment.
Simple principle: if we haven't started work yet, you get most of your money back.
Consulting & Advisory Sessions
| When You Cancel | Refund |
|---|---|
| 7+ business days before | 90% refund |
| 3–7 business days before | 50% refund |
| Less than 3 business days before | No refund |
| No-show without notice | No refund |
Application Processing
| When You Cancel | Refund |
|---|---|
| Within 48 hours, before work starts | 90% refund |
| After document review starts | 50% refund |
| After submission to an institution | No refund |
Honorary Doctorate & Award Nominations
| When You Cancel | Refund |
|---|---|
| Within 24 hours | 80% refund |
| After dossier is in progress | 30% refund |
| After nomination is submitted | No refund |
Refund requests after submission are reviewed individually given the personalised nature of honorary nominations.
Scholarship Guidance & Career Services
| When You Cancel | Refund |
|---|---|
| Within 48 hours | 80% refund |
| After work has started | 40% refund |
| After service is delivered | No refund |
What's Never Refundable
- Admission fees, once paid, are strictly non-refundable
- Third-party payment processing fees (Razorpay, Stripe, PayPal)
- Registration or account setup fees
- Services fully delivered
- Applications already submitted to an institution
Outcomes Don't Affect Refunds
We don't offer refunds based on admissions results, scholarship decisions, or honorary program outcomes. Our fee covers the expert service we provide — not the institution's decision.
If We Cancel
If Techversity.ai is unable to deliver a service, you'll receive a full refund or a service credit — your choice.
How to Request a Refund
Email refunds@techversity.ai with your name, transaction ID, and reason. We'll acknowledge within 3 business days and process eligible refunds within 10–15 business days to your original payment method.
Frequently Asked Questions
I paid but haven't used the service. Can I get a refund?
If it's been less than 48 hours and work hasn't started, you'll get 90% back. Contact us quickly.
I wasn't admitted. Do I get my money back?
No. Our fee covers the application support we provided — not the institution's decision.
I was charged twice by accident.
We'll refund the duplicate charge within 5–7 business days. Email billing@techversity.ai.
Questions About This Policy?
Refunds: refunds@techversity.ai
Billing: billing@techversity.ai